From: Craig Bradley (mailto:Craig.Bradley@parkes.nsw.gov.au)
Sent: Friday, 28 October 2011 7:47 PM
To: wayne.mccloy@otrgroup.com.au 
Cc: Don Read
Subject: Crane Training

Hi Wayne,

Just a quick note to say I received the Certificates for all the guys, that you conducted Crane Training with;

 - firstly, just to reiterate my huge thanks for the way you were so flexible in delivering to, and allowing for, all the guys to participate and complete.

 - secondly - I've never received such a well-presented and comprehensive set of certificates and congratulatory letters, it was fantastic.  The fact that you guys went yet another yard further, and made a copy so that the training bloke could put them straight into the respective Personnel Files, was amazing.

Service well above and beyond, thanks !!!!!!!!!

Craig.

Craig Bradley | Training & HR Support Officer
Parkes Shire Council | 2 Cecile Street Parkes NSW 2870
(P) 02 6861 2322 | (F) 02 6862 3946
Visit Parkes Shire Council's Web site.

SNAPSHOT OF COURSES

On Time Resources (OTR) is a registered training organisation, registered by VETAB National Provider Number 90654. OTR Training will issue learners with a nationally recognised AQF qualification of competence on successful completion, of selected components of the qualification. OTR operates nationally in all states and territories.

About the training –

Road Transport – Courses are designed to give your drivers and driver support staff all the skills they require to make sure that your goods are delivered correctly, safe and on time. Units involve training in such skills as navigation, loading and unloading goods, handling manifests and paperwork, inspecting vehicles, transporting hazardous or sensitive cargos.

Warehousing & Storage – Courses are designed to give your warehouse staff all the skills they need to fulfill the tasks assigned to them. Units involve training in such skills as housekeeping, picking and packing, safely handling loads, product knowledge, estimating weight and dimensions, dispatching/receiving goods and cargo.

Logistics Operations/Logistics – Courses in are designed to give your employees the skills to successfully manage the administration of your operations. Units range from organising order dispatch and stocktakes to leading work groups, payroll and training and assessing small groups, record maintenance, support for on road staff. Courses in logistics are ideal for floor supervisors and operations management giving them skills to organise staff and increase productivity reducing errors.

Business – Courses are designed to give supervisors and management the skills to deal with increased responsibility. Units range from delivering Customer Service, Diversity, Financial Admin, General Admin, Information Management, Innovation, and Communication.

Frontline Management – Courses are designed to give managers the skills to close gaps in understanding how and why companies operate in particular ways. Units range from Maintaining Workplace Safety, Effective Workplace Relationships, Operational Planning, Team Effectiveness, Customer Service, Innovation, IT Use, Risk Management, Lead Off-site Staff, and Manage Projects.

Automotive Services – Courses are designed to give support to staff and skills required to perform in the automotive industries retail, service and repairs. Units range from Automotive Mechanical, Sales, Vehicle Body, Vehicle Servicing, Distribution Operations and Marine.

Competitive Manufacturing – Courses within Competitive Manufacturing covers many lean and six sigma methodologies including Value Stream Mapping, 5S & Visual Controls, Mistake Proofing and many more. Units range from Apply CM Practices, Sustain Process Improvements, Manage the Impact of Change on Own Work, Lead a CM Team, Facilitate a Just In Time (JIT) System, and Improve Cost Factors in Work Practices.

Process Manufacturing - Courses are designed to give personnel the skills and knowledge to implement standard procedures and ensure they are followed. Deviations from desired conditions are recognised. Units range from Collect Analyse and Organise Information, Plan and Organise Activities, Use Mathematical Ideas and Techniques, and Use Technology.

Occupational Health & Safety – Courses are designed to give personnel the skills and knowledge to implement effective OHS management systems including legal, ethical concerns, industrial relations considerations and to improve financial decisions, implement effective OHS management, reduction of workplace injuries, accidents and incidents. Units range from Applying Knowledge of OHS Legislation in the Workplace, Effect Communication and Consultative Processes, Hazard Identification and Risk Assessment, OHS Investigation, and Conduct OHS Audit.

OH&S Consultation Training – Course duration 4 days on site client premises or at an OTR venue. Section 16 of the Act outlines the three ways employers and employee’s consultation may be undertaken; OHS Representative, Consultation Committee, and Agreed arrangements in accordance with the requirements of the NSW OHS Regulations 2001. Topics - Workplace Health and Safety, Role OHS Consultation in the Workplace, Effective OHS Consultation in the Workplace, Systematic Management of Health & Safety, Action Learning Exercise, Continuous Improvement of OHS Systems, Summary & Conclusion.

Blue Card – Has been designed in response to the challenges faced by industry in working toward incorporating national competency standards within the Transport and Distribution industry. All parties connected with the Road Transport of goods must; have an understanding of OHS legislation and their duty of care responsibilities; display diligence and understanding to follow company procedures; have the ability to identify and report hazards; be able to demonstrate general safety knowledge and understanding, and to  ensure they are aware of workplace induction requirements.

Forklift Training & Assessment – Courses normal duration is over 5 days (8.00am to 4.00pm daily), maximum number of attendees per course is limited to 16, on site at client premises or at an OTR venue. On successful competition participants receive a Workcover NSW NOTICE OF SATISFACTORY ASSESSMENT (NSA) which is valid for 60 days. Successful participants receive a nationally recognised Statement of Attainment in Licence to Operate a Forklift TLILIC108A.

Licencing – We can provide licencing assessments for your staff. RTA (NSW) Class MR, HR, HC, MC, WorkCover Forklift, skid steer, f/end loader, backhoe, vehicle m/crane, excavator, scaffolding, dogging, rigging & cranes and EPA Bulk Dangerous Goods drivers licence.

Dangerous Goods Training – This course covers the requirements for drivers of vehicles transporting dangerous goods in bulk. Qualification gained - participants will be trained and assessed in competency units and receive a statement of attainment in TLI30207.

Coal Preparation Metalliferous Mining – Courses are designed to give participants the skills and knowledge to address the following; Conduct Dogging Operations, Operate Elevating Work Platform, Operate Vehicle Loading Crane & Work Safely at Heights.

OTR Consulting – OTR offers this service option to a large range of business operations improving key areas of business such as strategy, planning, training and management development. Our team has many years of experience assisting business in the following areas Human Services Management, Strategic Planning and Systems Re-Design and Occupational Health and Safety Management.

Fatigue Management – Fatigue is one of the most serious of occupational hazards in the transport industry. Employers must be accredited with the National Heavy Vehicles Accreditation Scheme (NHVAS). A Driver must hold TLIF1007C – Apply Fatigue Management Strategies, have regular medical examinations, and complete an approved training course in Fatigue Management. The Fatigue Management training program is one, 4 hour session.

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